What data actually exists about this industry, who typically holds it, at what granularity, and how obtainable it is. Public means openly published; purchasable is sold by a vendor; partnership needs a bilateral deal; exclusive is effectively locked up by one party.
| Data category | Who holds it | Granularity | Access |
|---|---|---|---|
| pricing | Repair shops' published service price lists, brand service centres (Rolex/Swatch Group/Richemont official service tariffs), online repair… | Per service type per item category, updated periodically | public |
| registry/licensing/permits | National business registers, assay offices and hallmarking authorities (UK Assay Offices, Birmingham/London; Dutch WaarborgHolland)… | Per establishment / per licence holder, annual renewal | public |
| employment & workforce | National statistical offices (Eurostat SBS, structural business statistics by NACE 95.25), watchmaking training bodies (WOSTEP, BHI, AWCI… | Sector aggregate by country/region annually; individual certified watchmaker… | public |
| financial filings | National company registers (Companies House, Handelsregister, INPI), credit bureaus (Creditsafe, Bureau van Dijk Orbis) tagging firms to… | Per company annual accounts; sector aggregates | public |
| inventory & supply chain | Spare-parts distributors (Cousins UK, Otto Frei, Bergeon dealers), watch brand parts-account programmes, workshop inventory in repair… | Per SKU per warehouse, catalogue-level availability and lead time | purchasable |
| reviews & sentiment | Google Business Profiles, Yelp, Trustpilot, watch enthusiast forums (WatchUSeek, r/Watches), local directory platforms | Per review per shop, with rating and timestamp | purchasable |
| communications/marketing performance | Google Ads/Meta ad platforms, local SEO and directory vendors serving jewellers, trade associations running referral schemes | Per campaign per shop; keyword-level search volume for repair services | purchasable |
| transactional/sales | Independent watch/jewellery repair workshops, jewellery retail chains with service counters, POS/repair-management software vendors (e.g… | Per repair job / per transaction (item, service type, price, turnaround) | partnership |
| incident/safety/claims | Jewellers' block insurers and specialist brokers (Jewelers Mutual, T.H. March, Hiscox), police crime statistics on jewellery… | Per claim / per incident; member-level aggregates | partnership |
| booking/utilization/occupancy | Repair-shop booking and workshop-management software vendors, brand service-centre queue systems | Per appointment / per bench per day; turnaround-time backlog | partnership |
| waste & emissions | Precious-metal refiners handling bench sweeps and scrap from workshops (Metalor, Umicore, Cookson/ Betts), hazardous waste handlers for… | Per consignment / per collection, weight and metal content | partnership |
| quality & compliance testing | Assay offices (hallmarking and fineness testing on repaired/altered items), COSC and brand-standard timing certification, metrology labs… | Per item tested / per submission batch | partnership |
| maintenance & asset condition | Brand service centres and independent workshops: service history records per serial-numbered watch; timing-machine test results (Witschi)… | Per item per service event (movement condition, amplitude, rate deviation… | exclusive |
| customer demographics | Jewellery retail chains with in-house service departments, CRM systems in repair-management software, warranty registration databases | Per customer record with purchase/repair history | exclusive |
Compiled by the TriData research system from public registers, industry structure and regulatory reporting obligations; refreshed as the underlying catalogue grows. Look up the code itself in the NACE code finder.