Data sources: Repair and maintenance of watches, clocks and jewellery
What data actually exists about this industry, who typically holds it, at what granularity, and how obtainable it is. Public means openly published; purchasable is sold by a vendor; partnership needs a bilateral deal; exclusive is effectively locked up by one party.
| Data category | Who holds it | Granularity | Access |
|---|---|---|---|
| pricing | Repair shops' published service price lists, brand service centres (Rolex/Swatch Group/Richemont official service tariffs), online repair… | Per service type per item category, updated periodically | public |
| registry/licensing/permits | National business registers, assay offices and hallmarking authorities (UK Assay Offices, Birmingham/London; Dutch WaarborgHolland)… | Per establishment / per licence holder, annual renewal | public |
| employment & workforce | National statistical offices (Eurostat SBS, structural business statistics by NACE 95.25), watchmaking training bodies (WOSTEP, BHI, AWCI… | Sector aggregate by country/region annually; individual certified watchmaker… | public |
| financial filings | National company registers (Companies House, Handelsregister, INPI), credit bureaus (Creditsafe, Bureau van Dijk Orbis) tagging firms to… | Per company annual accounts; sector aggregates | public |
| inventory & supply chain | Spare-parts distributors (Cousins UK, Otto Frei, Bergeon dealers), watch brand parts-account programmes, workshop inventory in repair… | Per SKU per warehouse, catalogue-level availability and lead time | purchasable |
| reviews & sentiment | Google Business Profiles, Yelp, Trustpilot, watch enthusiast forums (WatchUSeek, r/Watches), local directory platforms | Per review per shop, with rating and timestamp | purchasable |
| communications/marketing performance | Google Ads/Meta ad platforms, local SEO and directory vendors serving jewellers, trade associations running referral schemes | Per campaign per shop; keyword-level search volume for repair services | purchasable |
| transactional/sales | Independent watch/jewellery repair workshops, jewellery retail chains with service counters, POS/repair-management software vendors (e.g… | Per repair job / per transaction (item, service type, price, turnaround) | partnership |
| incident/safety/claims | Jewellers' block insurers and specialist brokers (Jewelers Mutual, T.H. March, Hiscox), police crime statistics on jewellery… | Per claim / per incident; member-level aggregates | partnership |
| booking/utilization/occupancy | Repair-shop booking and workshop-management software vendors, brand service-centre queue systems | Per appointment / per bench per day; turnaround-time backlog | partnership |
| waste & emissions | Precious-metal refiners handling bench sweeps and scrap from workshops (Metalor, Umicore, Cookson/ Betts), hazardous waste handlers for… | Per consignment / per collection, weight and metal content | partnership |
| quality & compliance testing | Assay offices (hallmarking and fineness testing on repaired/altered items), COSC and brand-standard timing certification, metrology labs… | Per item tested / per submission batch | partnership |
| maintenance & asset condition | Brand service centres and independent workshops: service history records per serial-numbered watch; timing-machine test results (Witschi)… | Per item per service event (movement condition, amplitude, rate deviation… | exclusive |
| customer demographics | Jewellery retail chains with in-house service departments, CRM systems in repair-management software, warranty registration databases | Per customer record with purchase/repair history | exclusive |
Compiled by the TriData research system from public registers, industry structure and regulatory reporting obligations; refreshed as the underlying catalogue grows. Look up the code itself in the NACE code finder.