What data actually exists about this industry, who typically holds it, at what granularity, and how obtainable it is. Public means openly published; purchasable is sold by a vendor; partnership needs a bilateral deal; exclusive is effectively locked up by one party.
| Data category | Who holds it | Granularity | Access |
|---|---|---|---|
| registry/licensing/permits | National business registers; sector accreditation schemes (UK MOT-approved test stations via DVSA, Germany's Kfz-Innung/HWK handwerksrolle… | Per establishment / per approved technician | public |
| employment & workforce | National statistical offices (structural business statistics), sector skills bodies (IMI in UK, ZDK in Germany)… | Annual per NACE class per region; per certified technician in registries | public |
| financial filings | Company registries (Companies House, Bundesanzeiger), credit bureaux (Experian, Creditsafe, Dun & Bradstreet), dealer-group annual reports… | Annual per legal entity; segment-level aftersales gross margin for listed groups | public |
| waste & emissions | Environment agencies via hazardous-waste consignment systems (waste oil, coolant, brake fluid, tyres, refrigerant gases); F-gas handling… | Per consignment note per site; annual site totals | public |
| maintenance & asset condition | Vehicle inspection authorities and MOT/TÜV/periodic technical inspection databases; service-history platforms (OEM digital service records… | Per vehicle per inspection/service event with mileage, defects, advisories | public |
| quality & compliance testing | Vehicle inspection regulators (DVSA test-quality monitoring of MOT testers), trade accreditation auditors, OEM warranty audit teams… | Per test station/tester (pass-rate deviation), per audit, per mystery-shop visit | public |
| pricing | Labour-time and repair-estimating data vendors (Mitchell, Audatex/Solera, CCC, Autodata, HaynesPro, ALLDATA); parts catalogue providers… | Per operation code / per job quote per workshop | purchasable |
| reviews & sentiment | Google Maps/Business Profiles, Trustpilot, Yelp, garage-comparison platforms, motoring clubs (AA, ADAC) and consumer bodies | Per review per workshop, timestamped | purchasable |
| customer demographics | Dealer group and workshop CRM systems, national vehicle registration authorities (keeper/vehicle parc data via DVLA, KBA, Experian… | Per customer record; parc counts by postcode, vehicle age and make | purchasable |
| transactional/sales | Independent garages and franchised dealer service departments via DMS/garage-management software vendors (CDK, Keyloop, Reynolds &… | Per repair order / invoice line (labour hours + parts) | partnership |
| inventory & supply chain | Parts factors and distributors (LKQ, Alliance Automotive, Genuine Parts), parts catalogue/TecDoc (TecAlliance), workshop stock modules in… | Per SKU per depot/workshop, daily stock and order lines | partnership |
| sensor/IoT | Telematics and diagnostic tool vendors (Bosch, Snap-on, Launch, Autel), OEM connected-car platforms, fleet telematics providers (Geotab… | Per vehicle per diagnostic session; DTC/fault-code events, live sensor streams | partnership |
| energy consumption | Workshop operators and their utility suppliers; national energy-use surveys by NACE class (e.g. Eurostat/BEIS building energy use) | Per site meter monthly; sector aggregates annually | partnership |
| incident/safety/claims | Motor insurers and claims-management networks (approved repairer networks), estimating/claims platforms (Audatex, CCC, GT Motive), warranty… | Per claim / per repair estimate with parts and labour detail | partnership |
| booking/utilization/occupancy | Workshop booking/scheduling systems and online booking aggregators; dealer aftersales KPI benchmarking consultancies (ICDP, ASE Global) | Per bay per day, technician utilisation and efficiency rates; monthly benchmarks | partnership |
| communications/marketing performance | Franchised dealer groups and their marketing agencies, Google Ads/local-service ads, booking aggregators' lead-attribution reporting | Per campaign per site, per lead/booking conversion | partnership |
Compiled by the TriData research system from public registers, industry structure and regulatory reporting obligations; refreshed as the underlying catalogue grows. Look up the code itself in the NACE code finder.